Delivery Management Systems for Singapore Businesses
LynqLeads builds delivery management systems for Singapore businesses that run their own drivers — order intake, route planning by area, a driver app with photo and signature proof of delivery, and tracking links for customers.
Businesses that deliver their own goods — distributors, caterers, furniture and appliance retailers, laundries — often dispatch from a WhatsApp group. Drivers get a list of addresses, customers call to ask where their delivery is, and proof of delivery is a photo somewhere in someone's phone.
We build a system where orders come in from your website, e-commerce store or staff, get grouped by area and time window, and are assigned to drivers. Drivers use a simple app with their route, customer contacts and delivery notes, and capture a photo and signature at the door. Customers get a tracking link and a message when the driver is close.
Singapore's compact geography rewards good grouping: postal-code areas and time windows usually matter more than complex route optimisation, and we build to that.
What's included
- Order intake from your store, website, spreadsheets or staff
- Grouping by postal-code area and delivery window
- Driver app with route, contacts, notes and navigation
- Proof of delivery with photos, signatures and timestamps
- Customer tracking links and arrival notifications
- Failed-delivery handling and re-scheduling
- Delivery reports by driver, area and day
What's Included — Delivery Management
Dispatch Board
Assign and re-assign deliveries by area and time window.
Driver App
Routes, notes and proof of delivery on any smartphone.
Customer Tracking
Tracking links and notifications reduce "where is my order" calls.
Proof of Delivery
Photos, signatures and timestamps stored per order.
Integrations
Orders from Shopify, your ERP or B2B portal flow in automatically.
Reports
On-time rates, failed deliveries and driver productivity.
Frequently Asked Questions
Do drivers need special devices?+
No. The driver app runs on ordinary smartphones.
Can it work alongside third-party couriers?+
Yes. Some orders can go to your own drivers and others to a courier, with tracking recorded for both where the courier provides it.
Do you do full route optimisation?+
Where it adds value, yes. For most Singapore delivery runs, grouping by area and time window delivers most of the benefit with much less complexity.
How long does it take?+
Typically 6–9 weeks for dispatch, driver app and customer notifications.
Related Services
CRM for Logistics Companies
LynqLeads builds custom CRM systems for Singapore logistics, freight forwarding, and trading companies — customer records linked to shipments, quote history, and rate tracking, not a generic sales pipeline.
Software Integration Singapore
LynqLeads connects the systems Singapore businesses already use — CRM, accounting, e-commerce, payment gateways, WhatsApp and booking tools — so data moves between them automatically instead of being re-typed by your team.
B2B Ordering Portals
LynqLeads builds B2B ordering portals for Singapore wholesalers and distributors — trade customers log in, see their own prices and credit terms, reorder in a few taps, and orders flow into your accounting system.
Ready to Get Started?
Book a free 30-minute discovery call. We'll scope your project and give you a fixed-price quote — no commitment required.